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The Management of employee grievances and discipline is complex. HR professionals must know the appropriate and legally compliant procedures to handle the processes, without such knowledge failure would prove to be costly in terms of an organization’s reputation, time and money.

In addition to the legal aspect, discipline and grievance management also requires establishing action plans that are uniform, robust, sustainable and consistent within an organisation.

This one day seminar will provide various legally compliant methods and approaches for handling discipline and the resolution of grievances which may arise between the management and employees.

Our speaker, JANARTHANAN SELVARAJOO, is currently a HR Chief Consultant in private practice. He had spent eleven years in the Ministry of Manpower (MOM) and his diverse portfolio includes that of Assistant Commissioner for Labour, Head of Labour Court, Director of Employment Inspectorate, and Deputy Controller of Work Permit.

Overview

Course Objectives

  • Understand the root cause(s) for the occurrence of discipline issues and employee grievances within an organisation;
  • Know the difference between discipline issues, grievances and complaint;
  • Understand the methods for discipline and grievances handling procedures;
  • Understand the role and responsibility of supervisors, managers and senior management in implementing an effective management system;
  • Review and apply the changes to improve the internal procedures and processes; and
  • Review Standard Operating Procedures (SOPs)

Frequently Asked Questions

  • Understand the root cause(s) for the occurrence of discipline issues and employee grievances within an organisation;
  • Know the difference between discipline issues, grievances and complaint;
  • Understand the methods for discipline and grievances handling procedures;
  • Understand the role and responsibility of supervisors, managers and senior management in implementing an effective management system;
  • Review and apply the changes to improve the internal procedures and processes; and
  • Review Standard Operating Procedures (SOPs)

Date

View our complete training calendar

Course Duration

9am - 5:30pm

Venue

8 Wilkie Road
#07-00, Wilkie Edge
Singapore 228095

Fees Per Pax
(Excluding GST)

S$300

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